Riley's Roofing ("Riley's Roofing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit [Website URL] (the "Site") or contact us for our services, how we use it, and the choices you have. By using the Site or contacting us, you agree to the practices described here.
Information We Collect
Information you give us. When you request an inspection or estimate, fill out a form, call, email, or text us, or hire us for work, you may provide your name, phone number, email address, property address, and details about your project. If you file an insurance claim that involves us, you may share related information such as your insurance carrier and claim details.
Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, pages viewed, and how you arrived at the Site. We collect this through cookies and similar technologies (see "Cookies and Tracking" below).
Information from third parties. We may receive information from advertising or analytics partners, review platforms, or lead-referral services if you interact with us through them. [Edit or remove based on your actual partners.]
How We Use Your Information
We use the information we collect to:
- respond to your inquiries and schedule inspections, estimates, and work;
- provide, perform, and follow up on our roofing, siding, and gutter services;
- prepare estimates and documentation, including for insurance claims;
- communicate with you about your project, appointments, and account;
- send you marketing or promotional messages, where permitted, which you can opt out of at any time;
- operate, maintain, and improve the Site and our services;
- comply with legal obligations and enforce our agreements.
How We Share Your Information
We do not sell your personal information. We may share it with:
- Service providers who help us operate, such as website hosting, form and email providers, analytics, scheduling, and customer-management tools, who may use it only to provide services to us;
- Subcontractors or suppliers as needed to perform your project, where applicable;
- Insurance carriers or adjusters, when relevant to documenting or supporting a claim you have asked us to assist with;
- Legal and safety purposes, when required by law, subpoena, or to protect our rights, property, or safety, or that of others;
- Business transfers, in connection with a merger, acquisition, or sale of assets.
Cookies and Tracking
The Site uses cookies and similar technologies to make it work, remember your preferences, understand how visitors use it, and support our marketing. You can control cookies through your browser settings; disabling some cookies may affect how the Site functions. [If you use Google Analytics, Google Ads, Meta Pixel, or similar tools, name them here and link to their privacy information, and add a cookie-consent banner if you serve visitors subject to laws that require one.]
Your Choices
- Marketing communications. You can opt out of marketing emails using the unsubscribe link in any message, or by contacting us. If we send text messages, you can reply STOP to opt out. We may still send non-marketing messages about your project.
- Cookies. You can manage cookies through your browser settings.
- Access and updates. You may ask us to review, update, or delete the personal information we hold about you by contacting us at the details below. We will respond as required by applicable law.
Depending on where you live, you may have additional rights under state privacy laws. [If you serve or market to residents of states with comprehensive privacy laws, add the required rights and request process here.]
Data Security
We take reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive information, such as full payment-card or financial-account numbers or government ID numbers, through the Site's contact forms or by email.
Third-Party Links
The Site may link to other websites we do not control, such as manufacturers, review sites, or social media. We are not responsible for the privacy practices of those sites. Review their privacy policies before sharing information.
Children's Privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above and post the updated version on the Site. Your continued use of the Site after changes take effect means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
Riley's Roofing
Business Address: 1729 16th st, Monroe, WI 53566
Phone: (608) 200-3759
Email: hello@rileysroofing.com